Legacy Web Portal
Mobile App
- Do you have any video training on how to use the mobile app?
- How is the mobile app home screen changing?
- Why can't I check in or out?
- How do I see and close issues?
- How does the app work offline?
- How do I register scan points?
- Why am I not getting notifications?
- How do I use Check-in Tag (NFC) check-in?
- How do I manually add time to an employee's time sheet?
- How do I turn on location sharing on my mobile phone?
- How do I check in and out of my shift?
- How do I request supplies?
- How do I complete tasks?
Time and Attendance
- Why is a check-in missing from my employee's timesheet?
- Why is my employee getting an out-of-bounds error when he or she is actually on-site?
- Why am I being clocked out automatically?
- How do I check in via text (SMS)?
- How do I use bar codes for clocking in and out of a location?
- How do I set up pay codes?
- How do I set up landline telephone clock-in?
- How do I use the budget-to-actual report?
- How do I review and approve time sheets?
- How do I export timesheet data in Paychex format?
- How do I export timesheet data in ADP format?
- Why am I getting a no-show alert for an employee that is clocked in?
- How do I download time data for Asure or Evolution payroll?
Checklists, Tasks, and Scan Points
- How are inspection scores calculated?
- How do I assign a task to appear on a particular day of the week?
- How can I remind cleaners to check restrooms or other areas at regular intervals?
- How do I create barcodes for scan points?
- How do I print a PDF of the checklists for a client?
- How do I create custom scoring for inspection tasks?
- How can I set different checklists for each cleaner at the same location?
- How do I add checklists to locations?
- How do I add items or tasks to an inspection that I do not want the cleaner to see on his or her checklist?